Come grow with us! US Residential is a rapidly growing Multifamily Property Management Company that has an extensive portfolio across North America. We are dedicated to constantly seeking a better way through our commitment to people.
Our growth has created an immediate opportunity for a dynamic Field Operations Manager to join our team!
The Field Operations Manager will assess needs, determine causes and implement solutions for underperforming and newly-acquired communities. They will leverage the expertise required as a Community Manager to advance asset performance and systems deployment.
Ensure operational standards are executed in accordance with company Standard Operations Procedure or defined parameters.
Use accepted Key Performance Indicators and Standard Operating Procedures to identify performance gaps.
Draw preliminary conclusion about root causes of deficiencies and determine the appropriate courses of action.
Determine best methods for improving property operations by leveraging first-hand experience to assist in the prioritization of tasks and activities.
Advocate, from personal experience, the task and/or activities which are likely to have the greatest impact on customer satisfaction, employee engagement and financial achievement.
Create follow-up reports to record community assessment and action items to enable field leadership to track and sustain progress.
Support the successful deployment and utilization of new products and technologies.
Provide Community Managers and regional leadership with regular, balanced feedback and recommendations, specifically geared towards sustaining performance improvement in visited communities.
Establish a mentoring relationship with Community Managers to support their efforts in affecting behavior changes and process improvements
3 or more years of experience in multi-family property management.
College degree is preferred.
Ability to travel extensively throughout the western region.
Current driver's license.
Advanced understanding of property management industry technology including but not limited to Yardi, LRO, Level One, Conservice, and PeopleAnswers preferred.
US Residential is a leader in the Property Management industry with communities throughout the US. US Residential prides itself to be a company that promotes from within and where your talents are recognized, appreciated, and supported!
This is a great opportunity to join a rapidly-growing, progressive organization and take charge of your career. US Residential offers a competitive salary with a full benefits package including medical, dental, vision, disability and life insurance, bonuses, 401K program with company match, generous paid time off, holidays and more.
US Residential is one of the nation's most respected third-party multifamily managers and operators.
We’ve learned that there are no shortcuts to success.We manage way beyond the conventional multi-family portfolio. Our depth of expertise includes senior communities, multiple affordable programs, as well as HUD.
At US Residential, we’re driven by a simple, yet bold, mission: to improve the ...lives of our associates, residents and clients, one relationship at a time. This mission is more than mere words – it’s how we work at US Residential. And it will empower you in ways you’ve never dreamed possible. If US Residential sounds like the kind of place where you can contribute and make a real difference, apply to join our team today.
US Residential is an Equal Opportunity Employer