The position provides property sustainability through aiding family stability thereby increasing the consistency of rent collection from residents. Services include initial move-in orientation of community rules and LIHTC/HOME requirements and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties.
Meet all lease-up occupancy and funding deadlines for new LIHTC properties.
Review and approve rental applications for accuracy and property specific qualifications.
Review all policies, rules and rental terms with the new residents on move-in day.
Provide strong rent collections – collect rents due on-time following agency policy for money and document processing, prepare appropriate legal documents and process evictions as needed.
Monthly update to Accounting and supervisor of any outstanding rents and collections efforts.
Prepare all bank deposits – scan to bank or take to designated person, posting rents in Property Management software.
Complete all income requirement documents – with an understanding of LIHTC/HOME properties.
Develop proficiency in Property Management computer software programs for property and rental date entry as required.
Maintain strong working relationship with NAC Outpatient Services and refer residents for behavioral health counseling as appropriate.
Provide resident stabilization – refer for emergency stabilization as needed; provide referrals for and/or deliver Financial Education; take requests and pick up food boxes; manage bus pass program; refer and follow-up with DES applications for food stamps and AHCCCS as needed; work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements.
Conduct monthly community meetings to work to improve payment history, health and safety issues, and resident conduct in the community through one-on-one education of the residents as needed.
Work with the Resident Services Coordinator to bring programs to the property that will enhance the stability of residents or improve rental payment. Facilitate these programs with some resident requirements to attend.
Monitor units vacating – work closely with Maintenance to assure turn overs are completed in a manner that mitigates the income loss to the property.
Work closely with Asset Manager to ensure 100% compliance with all LIHTC/HOME requirement s
Other duties as assigned
EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:
Bachelor’s degree preferred
Certification in apartment management
Real Estate Brokers license a plus
Two (2) years’ experiences in LIHTC property management or property management
Knowledge of the economic, educational and social problems of Native Americans and referral services
MS Office proficiency
Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
Demonstrate excellent written and oral communication skills.
Excellent customer service skills.
Must demonstrate critical thinking, problem- solving and organizational and time management skills.
Must be able to work well with others in a team approach.
Native American Connections’ (NAC) mission is “Improving the lives and individuals and families through Native American culturally appropriate behavioral health, affordable housing and community development services.” Since 1972, NAC has been recognized as an innovative Native American multiservice organization working to improve community health and wellness along with increasing housing stabilit...y. NAC currently provides general mental health services for adults, youth and children? residential substance use treatment for adults? permanent supportive housing for persons experiencing homelessness? transitional housing for men & women? emergency housing for homeless youth? and affordable housing communities for low-income families and seniors.
To learn more about our great organization please visit our website at www.nativeconnections.org