Direct Reports to: Executive Vice President Western Division
Direct Reports: Various
Location: Portland, OR area (Home Office)
Regional Manager (RM) is responsible for all phases of operating the 8-10 properties in a portfolio, including but not limited to the administration and maintenance; direct and supervise all property teams and resources to achieve the fiscal goals of the Company and its ownership.
FINANCIAL PERFORMANCE * Analyze, create and re?project appropriate operating and capital budgets for each property within * Review, monitor and evaluate monthly operating statements for each community within portfolio and prepare monthly variance and operating * Supervise, authorize, monitor and administer contract services, repairs and supplies, as well as approve expenses that exceed on?site authority at each community within * Coordinate, supervise and achieve on?time and on?budget delivery of capital expenditures for each community within + Ensure proper contract, insurance and scope of work accompanies every capital + Implement, monitor and evaluate project status and * Monitor and achieve acceptable levels of unit turnover, market and renewal rates, occupancy, delinquency, concessions, bad debt, expiration and renewals for each community within management
* Review on a regular basis relevant rent roll reports, lease renewal reports, expiration management reports, monthly operating summary reports and financial statements to direct focus and priorities for the property * Assess, maintain and anticipate appropriate marketing tools to maximize qualified traffic at each community within portfolio while minimizing unit * Understand each community’s position within its submarket and implement ways to maximize its advantages and minimize its faults
PHYSICAL / PRESERVATION OF ASSET * Implement, monitor and evaluate standards for acceptable curb appeal and cleanliness of all communities within management * Implement, monitor and evaluate standards for unit turns, service requests, grounds and other maintenance?related responsibilities at each community within management * Recognize and offer appropriate alternatives for deferred maintenance, capital needs and life/safety issues at each community within
MANAGEMENT / ADMINISTRATIVE * Implement and evaluate proper staffing needs for each community within management portfolio to maximize net income and resident * Ensure maximum level of service and commitment to resident retention at each community within portfolio * Set, evaluate and administer methods for providing responsibility, stability and accountability among property managers and supervisors to maximize productivity and efficiency * Implement, monitor & ensure proper, timely and accurate record keeping (e.g., lease files, vendor files, invoices, replacement schedules, payroll, move?out dispositions, bank deposits, ) on each community within management portfolio. * Provide training, teaching, counseling and support to employees in order to promote focus, dedication and resolution of company priorities and * Provide appropriate recognition and incentives for team members that reach reasonable targets or benchmarks, take corrective measures for failure or inability to accomplish goals.
EMPLOYEE MANAGEMENT * Directly supervise the property managers at each property within management portfolio, as well as indirectly supervise office and maintenance employees at the same properties. * Responsible for the overall direction, coordination and evaluation of all site?level employees. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Mission Rock's foundation is a culture of integrity, honesty and transparency at all times from all team members. We have a ground up approach to managing our communities. We encourage our team members to develop and present innovative ideas that are in the best interest of the communities they manage and that will deliver positive results to create value to the investors and residents. We encoura...ge a collaborative management style that delivers the optimum results, while always demonstrating the ultimate respect for one another. The golden rule of treating one another the way they want to be treated is expected from all of our team members. We are driven by our pride, passion and competitive spirit to be the "best in class" Management Company. Our team members are expected to be accountable to deliver on the promises they agree to and to share in the successes.